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"My family and I really enjoyed the family suite for 3 nights. It was quiet and private, and spacious enough for us 5. The beds were very comfortable. We had a mountain view, which was just fantastic. We enjoyed the music at night, and could listen to it via our balcony. It was very pleasant and never bothered us. It ended before we retired each night. We enjoyed the daily breakfasts and 2 dinners at the hotel. The staff was so pleasant. The food and wine was very good. It exceeded our expectations. We got to know them, and they worked very hard to please us. Same with the office team. I would stay here again. The hotel has an "old world" ambience about it, which we enjoyed. It was a very relaxing stay. PS: it was extremely easy to reach on foot from the train station. We did not have the van shuttle us."

"This hotel was absolutely amazing! We spoke with the owner and general general manager at dinner amazing people. The views are none better. Close to the train (3min walk) cant say enough about this place on how awesome it was!! Thank you!!"

"We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc. "

"Really lovely hotel . Everyone working there was so kind and helpful. Great location for exploring Zermatt . Comfortable bed and room with a beautiful balcony / the weather was gorgeous and they even brought me a sun bed . Lovely l’Occitane toiletries plus a free bar of Lindt chocolate in our room which was a real surprise treat . Excellent free shuttle to and from Zermatt train station . Delicious breakfast with a good choice . Would love to return to this hotel . Thanks for a super stay "

"The view is spectacular, the staff were so lovely and great with our requests for gluten free food. The local area is lovely and easy to navigate. We can’t wait to go back! "

"This place is amazing! It’s a beautiful property and so comfortable. We loved it and didn’t want to leave."

"Great room and location"

"We had an amazing stay here! Front desk help offered so much used information upon check in, including great hikes in the area, restaurants, etc. our Mountain View was gorgeous. Breakfast was free and had a wonderful variety. Restaurant on site was good too. "

"The staff were extremely helpful and attentive. We even received a tour upon arrival. We had two nights of room service, and it was quick and extremely tasty! The spa and pool ares were nice as well. Don’t skip out on breakfast!"